Cogent finally set our IPv6 BGP session up today. This brings us to the point where all our 4 of our carriers supply IPv6 to us.
Cogent only has 781 routes at the moment, but I'd say that'll improve over time, seeing that they only get full-feeds from GBLX and NTT, some feeds over Swipnet.
Friday, August 14, 2009
Friday, June 26, 2009
KPN in / GBLX out
The GBLX saga ends. With plenty off issues over the last year, we've shut the BGP down now and replaced it with IP transit from KPN.
Bringing the session with KPN (both v4/v6) online was comparable painless and so far, it's been flawless.
Bringing the session with KPN (both v4/v6) online was comparable painless and so far, it's been flawless.
Friday, June 12, 2009
Google over IPv6
Google has whitelisted our nameservers for IPv6, which means that Google will answer with AAAA records, if requested, and sites like Google, GMail, Google Maps etc. will be served over native IPv6 to our customers.
Blogger.com doesn't seem to be IPv6 enabled by Google yet.
Blogger.com doesn't seem to be IPv6 enabled by Google yet.
Thursday, June 11, 2009
Callcenter trial
We're trialing a callcenter in Mayo as of today. Initially they are going to take our sales calls for the next month and we'll see how we get on.
With the growth of the business over the last 3 years, we're simply not able to take the calls at times anymore. At times there are just too many and at other times ... none.
The biggest issue is, that people have the attitude, that they either are impatient or don't want to leave a voicemail. So instead, they start calling like 20, 30, 40 times without leaving a voicemail, when they don't get anybody.
Or they leave a voicemail every time, still call 20, 30, 40 times, not waiting for the callback.
The upside is, if this works out for us, we'll be bringing the call volume down, because we hope to take every call. We should also be able to extend the support hours then.
With the growth of the business over the last 3 years, we're simply not able to take the calls at times anymore. At times there are just too many and at other times ... none.
The biggest issue is, that people have the attitude, that they either are impatient or don't want to leave a voicemail. So instead, they start calling like 20, 30, 40 times without leaving a voicemail, when they don't get anybody.
Or they leave a voicemail every time, still call 20, 30, 40 times, not waiting for the callback.
The upside is, if this works out for us, we'll be bringing the call volume down, because we hope to take every call. We should also be able to extend the support hours then.
Monday, May 18, 2009
e-Net Fiber being pulled in
We decided to move the fiber from Dangan across town to Mervue and also, we're going to light our own dark fiber in Galway. It'll also more than double our bandwidth to Dublin.
The drop connection for that is finally being pulled today, pictures will follow.
The beauty of it all is, that no civils are needed, because we can pull it through existing ducting in the cable-riser of the neighbor building (owned by the same landlord). That way we're ensured, that we've got entirely different paths.
Obviously, this fiber trunk is also on a completely different fiber ring and connection to Dublin from the BT fiber, that already is in Mervue.
The drop connection for that is finally being pulled today, pictures will follow.
The beauty of it all is, that no civils are needed, because we can pull it through existing ducting in the cable-riser of the neighbor building (owned by the same landlord). That way we're ensured, that we've got entirely different paths.
Obviously, this fiber trunk is also on a completely different fiber ring and connection to Dublin from the BT fiber, that already is in Mervue.
Wednesday, May 13, 2009
Out for GBLX
I've finally had it with Global Crossing. At least 4 issues in the last 6 months, first the incompetence to rate-limit ND/NS ICMPv6 traffic and I had to stick their nose at it, then several times with lost routing, where the routes weren't dropped.
Tonight again, routing lost, BGP routes are still there, but I had to clear the session manually get all back to normal.
All of that I might be able to live with, if the support was decent, but they are a complete nightmare. Also on April 27th the latency on both our IPv4 and IPv6 circuits went to pot. A consistant increase by 40-60 ms is not something i call Tier1 carrier grade Internet.
We've already advised our Layer2 provider to kill the session with GBLX and we're going to replace it with KPN instead. Hopefully that'll prove to be a lot better.
Tonight again, routing lost, BGP routes are still there, but I had to clear the session manually get all back to normal.
All of that I might be able to live with, if the support was decent, but they are a complete nightmare. Also on April 27th the latency on both our IPv4 and IPv6 circuits went to pot. A consistant increase by 40-60 ms is not something i call Tier1 carrier grade Internet.
We've already advised our Layer2 provider to kill the session with GBLX and we're going to replace it with KPN instead. Hopefully that'll prove to be a lot better.
Thursday, May 7, 2009
PIv6 again
Looks like, I was the first in the RIPE region to request PIv6 space and get it assigned.
The changes in the way PI IP space is handled make it slightly more hassleful: beyond the business registration, a LIR contract is needed now, because PI is charged for as of recently.
It's good, that this gap (the lack of PI for IPv6) finally is closed. Some companies made this a requirement to even consider to move to IPv6.
The changes in the way PI IP space is handled make it slightly more hassleful: beyond the business registration, a LIR contract is needed now, because PI is charged for as of recently.
It's good, that this gap (the lack of PI for IPv6) finally is closed. Some companies made this a requirement to even consider to move to IPv6.
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